Question 1

How do you measure energy and water use per property?

Accepted Answer

Smart submeters read electricity and water consumption every 15 minutes. You see realtime usage per day, week and season, plus a comparison with the same period last year.

Question 2

What happens when a water leak is detected?

Accepted Answer

Our water flow sensor recognises unusual continuous use and instantly alerts you and your manager. For severe leaks an optional valve automatically shuts the main supply.

Question 3

Can I see a guest's usage separately?

Accepted Answer

Yes. The system logs meter readings at check-in and check-out. You get a clear overview including VAT that you can pass on or add to the final invoice.

Question 4

Which sensors do you use for security?

Accepted Answer

Small wireless magnetic contacts on doors and windows, motion and presence sensors in rooms, plus smoke and CO alarms. All battery-powered, lasting years, with no cables running through the home.

Question 5

Do I get a notification on unexpected activity?

Accepted Answer

Yes. If motion or an open contact is registered while the home should be empty, you get a push or email immediately. You decide who receives what.

Question 6

Does it keep working during power or internet outages?

Accepted Answer

The hub has a backup battery and fails over to 4G automatically. Sensors keep working locally and sync as soon as the connection returns.

Question 7

How do you help with pests in a vacant home?

Accepted Answer

Pests cause major nuisance and damage. We do not identify a species, but a small wireless motion or presence sensor behind the dishwasher, under the sink or near a drain picks up activity within seconds. You get an instant alert so a local manager can take a targeted look before it gets out of hand.

Question 8

And for water damage?

Accepted Answer

A small leak detector behind the washing machine, under the boiler or by the heater works wonders. On contact with water an alarm fires immediately, preventing a slow drip from running for days in an empty home.

Question 9

What else do you do during vacancy?

Accepted Answer

Continuous monitoring of humidity and temperature. High humidity or a cold spike gets immediate follow-up, those are exactly the conditions that attract damage and pests.

Question 10

How do you measure noise without recording conversations?

Accepted Answer

The sensor only measures the sound level in decibels. No audio is recorded or stored. Fully privacy-friendly and GDPR-compliant.

Question 11

How does the threshold work for quiet hours?

Accepted Answer

You set a level and a time window, for example after 22:00 a maximum of 60 dB for 5 minutes. Outside that window wider values apply, so a lively dinner during the day is no problem.

Question 12

What happens on a breach?

Accepted Answer

Two warnings, then the manager. The guest first gets a friendly automated notice, on a second breach a clearer message, and after that the local manager is alerted with time, duration and measured level.

Frequently asked questions about smart property management

Energy & water

Security

Pests & leaks

Noise