From signal to follow-up
What a sensor reports becomes an automatic work order.
This is what no classic PMS does: linking a measurement in the home to a concrete action in the field. Six examples from daily practice.
Signal
Leak sensor under the boiler
Action
Work order sent automatically to the local plumber, main valve closed via smart valve
Outcome
Owner informed, damage prevented, guest notices nothing
Signal
Frost risk during winter vacancy
Action
Heating turned on, inspection visit scheduled within 24 hours
Outcome
No burst pipes, insurance premium stays low
Signal
Noise level above threshold after 10pm
Action
Automatic message to the guest, escalation to the manager if it repeats
Outcome
No neighbour complaints, no review damage
Signal
Energy consumption during the stay
Action
Per-guest consumption captured, passed through automatically on the final invoice
Outcome
Owner doesn't pay for AC units running all week
Signal
Water temperature and pH in the pool
Action
Pool technician scheduled only when readings deviate or use is high
Outcome
Lower service costs, better water quality
Signal
Motion sensor on unplanned access
Action
Instant alert to the manager, optional alarm response by local security
Outcome
Confirmation your home is safe, even out of season
HappyHomes as your property manager
What we do for you, from key to payout.
Want to outsource management completely? HappyHomes takes the operational work off your hands. You choose which services to take and how often.
Guest management and check-in
We welcome your guests in person or via smart key boxes, handle check-in and check-out and are available 24/7 in 5 languages.
Cleaning and linen
Fixed regional cleaning teams, our own linen pool, quality control after every turnover and photo reports in the owner app.
Small and major maintenance
Handyman, plumber, electrician and HVAC technician within reach. Work orders with photo reports and approval flow.
Garden and outdoor areas
Gardeners for regular upkeep, pruning and seasonal work. Scheduled by season and occupancy, not a fixed monthly calendar.
Pool and spa
Pool technicians for water quality, chemistry and technical maintenance. Driven by water temperature and usage data, so you never overpay.
Sensor monitoring and intervention
24/7 monitoring for leaks, frost, intrusion and noise nuisance. When alerted, the local team responds, often before the guest notices.
Bookings and occupancy
iCal sync with Airbnb, Booking, Vrbo and your existing PMS. Central calendar, conflict detection and owner blocks.
Inspections and reporting
Periodic inspections with checklist and photos. Monthly report with occupancy, revenue, costs and net payout in your owner portal.
Accounting and payout
We collect rent and deposits, manage payment flows and pay out net monthly. Tourist tax is calculated per booking, ready for your filing.
Filing and remittance of tourist tax remain the responsibility of the owner or manager. We deliver the figures, you file the return.
The HappyHomes partner network
A local network that grows with your home.
Good property management depends on reliable local hands. HappyHomes works with a carefully assembled network of professionals, rental partners and mobility providers, in the Netherlands and in the most popular Mediterranean destinations. Every partner is screened, contracted and connected to our work order and quality systems.
Plumbers
For leaks, pipework, sanitary and winter preparation. Pre-screened, with urgency SLA for sensor alerts.
Electricians
Faults, expansions, charging stations and home automation. Certified and familiar with your smart-home setup.
Handymen
For the small jobs: painting a wall, replacing a hinge, assembling furniture. Available by the hour or by job.
Cleaning teams
Fixed regional crews for turnover, deep cleans and seasonal work. Own key management and per-property checklists.
Gardeners
Periodic upkeep, pruning, irrigation and seasonal work. Delivered based on growth curves and weather data.
Pool and spa technicians
Water treatment, filter service, winter shutdown and technical work. Respond to deviating sensor values within 24 hours.
Damage repair and remediation
For leak or frost damage: drying, repair and insurance coordination. One point of contact, one report.
Car and van rental
Rental cars and vans ready on guest arrival. Including on-site delivery and flexible rates.
Bike and scooter rental
E-bikes, mountain bikes and scooters by the day or week. Guests book via your guest portal, you earn commission.
Boat and watersports rental
Sloops, motorboats, SUPs and kayaks via local partners on coasts and lakes. Full pre-booking through your portal.
Concierge and experiences
Private chefs, tours, restaurant reservations and wine tours. We help build unforgettable stays.
Security and key service
Local security for alarm response, key management and periodic surveillance during vacancy.
Become a HappyHomes partner
Are you a tradesperson, cleaning company or rental provider?
Connect to the HappyHomes platform and receive work orders from owners nearby. You work in your own calendar, we handle inflow, planning and payment.
Who sees what
Same signal, three different answers.
An opened door means something different during vacancy than during a rental. Our intelligence weighs property status, season and country, and sends the right message to the right role.
| Property status | Owner | Property manager | Guest or keyholder |
|---|---|---|---|
| Vacant | Weekly peace-of-mind report, instant push on damp, frost or unexpected visitors. | Watch dashboard, automatic inspection tickets on anomalies. | Keyholder only receives alerts that need action, with address and access details. |
| Owner in residence | Full control on comfort, energy and safety, no alerts during normal use. | Silent mode, only faults such as leakage or power loss come through. | No notifications: you are on site yourself. |
| Rented | Daily view of guest comfort and energy use, no noise, only the report. | Live guest monitoring: noise, occupancy, water and energy peaks, directly linked to work orders. | Guest gets tips (AC, windows) themselves, keyholder only on escalation. |
| In maintenance | Work order progress, photos of completed work, expected delivery. | Full task control: vendors, planning, costs and completion. | On-site team sees access codes, sensor exceptions and checklists. |
- OwnerWeekly peace-of-mind report, instant push on damp, frost or unexpected visitors.
- Property managerWatch dashboard, automatic inspection tickets on anomalies.
- Guest or keyholderKeyholder only receives alerts that need action, with address and access details.
- OwnerFull control on comfort, energy and safety, no alerts during normal use.
- Property managerSilent mode, only faults such as leakage or power loss come through.
- Guest or keyholderNo notifications: you are on site yourself.
- OwnerDaily view of guest comfort and energy use, no noise, only the report.
- Property managerLive guest monitoring: noise, occupancy, water and energy peaks, directly linked to work orders.
- Guest or keyholderGuest gets tips (AC, windows) themselves, keyholder only on escalation.
- OwnerWork order progress, photos of completed work, expected delivery.
- Property managerFull task control: vendors, planning, costs and completion.
- Guest or keyholderOn-site team sees access codes, sensor exceptions and checklists.
Illustrative overview. Every home and every property manager configures who gets which alert, through which channel and with what urgency.